Metro Anesthesia has been a very valuable resource at Medical Center Arlington. They have helped us in ensuring that our physicians feel that they always have a provider ready and available for their cases and have been instrumental in being able to recruit new physicians to our campus. They are really good in finding high quality providers who are great clinically and have assisted us in ensuring that they have highly skilled anesthesia providers as we increased our capabilities and added new services to our facility.
Metro Anesthesia has been instrumental in improving quality at our facility not only in Anesthesia care, but in overall quality of care by having their physicians be a part of our Medical Staff and Quality Care Committees as well as also serving on our Board. They have also been key in improving our OR operations as we increase our Trauma capabilities and improve our OR throughput.
Metro Anesthesia is always willing to participate in hospital operations and quality improvement and are very collaborative in coming up with solutions which all parties are in agreement.
We have had Metro Anesthesia ever since I first accepted the CEO position at Medical Center Arlington. They have always been supportive of our hospital and mission and are a true partner to work with to address challenges brought forward and to continue to improve quality of care in the facility.
-Winston Borland, FACHE
President and Chief Executive Officer, Medical Center Arlington
Metro has been the exclusive provider of anesthesia services at Baylor Scott & White Medical Center Lake Pointe since 2001 and worked under an open staff model prior to that. Metro has quality physicians, excellent customer service, and is a good steward of Lake Pointe’s resources. They partner with us on quality, process improvement, and satisfaction to deliver a superior anesthesia service to our patients and surgeons.
-Brett D. Lee
Chief Executive Officer, Tenet Dallas Market, Baylor Scott & White Medical Center Lake Pointe
Metro is a great company to work with because all of the Metro anesthesiologists understand customer service plays a huge role in an ambulatory surgery center (ASC) setting. It is important that a good relationship exists with all parties involved in a surgery center – physicians, patients, teammates, and administration. We have a high volume center, and the anesthesiologist must have the ability to build a rapid rapport with the patient in order to keep everything moving on time; however, the patient should never feel rushed during his or her care.
In addition to providing excellent quality care to our patients, the Metro scheduling staff has relieved the worry for our team by insuring the anesthesiologists are assigned each day to cover the cases at our facility. Since the inception of our exclusive agreement in 2012, they have been 100% reliable.
-Lynne Parris, RN, BSN, CASC
Administrator, Texas Health Surgery Center Denton
Metro’s all-physician team takes excellent care of our patients. All of the Metro doctors are readily available to our staff and our patients, especially when we have add-ons. The Metro physicians provide reliable and full coverage. They are friendly and patient oriented, providing the best care. We enjoy working with Metro as they are extremely easy to work with for patient care.
-Kathy Lawson, RN, MBA
Regional Director of Surgical Services, Texas General Hospital